Invest in success for your bank or credit union
Our automated scheduling and lobby management solution is specifically designed for retail banks and credit unions, so you can improve sales and service for your loyal customers and members.
Our partners have trusted us for over 25 years
Enhance consumers’ digital banking experience and improve the efficiency of branch operations
People expect the ease of digital experiences in most everything they do, including when interacting with their financial institutions. FMSI's tools help credit unions improve team collaboration, enhance productivity, and deliver better member experiences—powered by data-driven decisions and real-time feedback.
Discover Our Workforce Solutions
FMSI solutions for banks and credit unions streamline processes, empower employees to deliver exceptional service, while driving sales growth and enhancing the overall branch experience.
Convenient Appointments
Account holders can book appointments using their mobile device or online, selecting virtual, phone, or in-person meetings that are convenient for their busy schedule.
Better Lobby Management
Queue management systems enhance customer experience, improve operational efficiency, and reduce costs by minimizing waiting times, streamlining service delivery, and providing valuable data insights.
Optimized Scheduling
Data analytics enable forecasting of branch activity throughout the day, allowing for optimal staff scheduling to meet anticipated visitor traffic and service requirements.
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